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At Shoopiez, we are dedicated to providing a straightforward and clear purchasing journey, beginning with your product selection and concluding with successful delivery. This document details our shipping protocols, estimated delivery durations, applicable charges, and the secure payment options offered to guarantee a smooth transaction. Our aim is to achieve precision and speed throughout the entire process, ensuring your order reaches you correctly and without delay.

Delivery Details

We recognize the anticipation that comes with awaiting your purchases. Our logistics are structured to transport your order effectively, offering choices aligned with your requirements. We collaborate with trusted shipping providers to guarantee dependable and prompt arrival of your goods.

Delivery Methods and Approximate Transit Durations

We provide various delivery choices to accommodate diverse urgency requirements and financial plans. It's important to understand that the delivery estimates below begin once your order departs our distribution center, not from the moment of purchase. The separate order preparation time is elaborated further down.

  • Standard Parcel Delivery

    This represents our most cost-effective and frequently selected choice, perfect for shipments that are not time-sensitive. Following dispatch, your items typically reach their destination within 5-7 working days. This option is extensively available throughout all qualifying locations.

  • Accelerated Delivery

    Should you require your merchandise sooner, our Accelerated Delivery option provides a quicker transit period. Shipments utilizing this method generally arrive within 3-4 working days post-dispatch. This service offers an optimal blend of speed and expense, making it a favored choice for moderately urgent orders.

  • Priority Delivery (1-2 Working Days)

    Our quickest delivery solution, tailored for immediate requirements. Orders selected for Priority Delivery receive precedence and are typically delivered within 1-2 working days after leaving our premises. Kindly note that Priority Delivery might not be available for all exceptionally large items or specific isolated areas. For same-day shipping of Priority orders, please consult the precise cut-off times indicated during the checkout process.

Delivery Charges

The cost of shipping is influenced by multiple elements, such as your chosen delivery method, the overall mass and size of your order, and the exact destination address. The precise shipping fee for your purchase will be explicitly shown and detailed during the checkout procedure, enabling you to examine it before confirming your transaction.

  • Fluctuating Fees: Charges are computed in real-time to accurately represent actual delivery expenditures, guaranteeing equitable pricing tailored to your specific order.
  • Complimentary Shipping Promotions: Periodically, we might provide promotional offers for free standard shipping on orders that reach or surpass a defined minimum expenditure. Any such ongoing promotions will be conspicuously advertised on our site and will be automatically applied at checkout if your order meets the criteria.
  • Additional Handling Fees: Some products, particularly those that are unusually large, heavy, or demand unique handling, may incur an extra fee. These supplementary charges will be clearly stated on the respective product page and will be incorporated into your total shipping cost at checkout.

Serviceable Areas

We are pleased to extend our shipping capabilities to a wide array of customer locations. Our extensive delivery network encompasses:

  • All connected states, providing extensive reach for the majority of our clientele.
  • Alaska and Hawaii; however, customers should be prepared for potentially elevated shipping expenses and prolonged delivery durations given the geographical separation and logistical complexities inherent to these detached areas.
  • U.S. territories, which include, but are not limited to, Puerto Rico, Guam, and the U.S. Virgin Islands. Similar to Alaska and Hawaii, deliveries to these territories may involve longer transit periods and supplementary charges.
  • APO/FPO/DPO addresses, offered as a token of gratitude to our military personnel and their families globally. Kindly note that delivery timelines for military postal services can fluctuate considerably due to specific military mail procedures and customs clearances.

Presently, our focus is on delivering exceptional service within these designated areas, and we do not facilitate international shipping beyond them. We value your comprehension and ongoing patronage.

Processing and Monitoring Your Order

  • Order Preparation Period

    Most orders undergo processing and are readied for shipment from our distribution facility within 1-2 working days. Working days are defined as Monday to Friday, excluding official holidays. Orders submitted after 2:00 PM EST on a Friday, or at any point over the weekend, will begin processing on the following Monday.

  • Tracing Your Shipment

    Upon the successful dispatch of your order, you will be sent a detailed shipping confirmation email. This email will contain your distinct tracking code and a direct hyperlink, enabling you to observe the live status of your parcel. Kindly allow up to 24 hours for the tracking details to be completely updated and functional within the carrier's network after receiving your email alert.

Key Shipping Information and Points to Note

  • Precision of Delivery Address: It is absolutely essential to furnish a complete, correct, and up-to-date shipping address during the checkout process. We cannot accept responsibility for any delays, incorrect deliveries, or failure to deliver that stem from inaccurate or incomplete address details provided by the customer. Should an incorrect address lead to a package being returned, additional fees for re-shipment may be incurred.
  • Signature Mandate for Receiving Goods: To safeguard your purchase, especially for items of high value, or at the discretion of the chosen shipping provider, a signature might be required upon delivery. This measure ensures the secure receipt of your merchandise. If you are not present at the time of delivery, the carrier will typically make another delivery attempt or provide instructions for collecting your package from a nearby depot.
  • Deliveries to P.O. Boxes: While we can facilitate shipments to P.O. Boxes using our Standard Parcel Delivery service, please be aware that certain larger articles or orders requiring expedited services may not qualify for P.O. Box delivery. In such scenarios, we politely request that you supply a physical street address to guarantee successful delivery.
  • Delays During Holidays & Peak Periods: During periods characterized by high shipping volumes, such as major holiday seasons (e.g., Black Friday, Cyber Monday, Christmas) or due to unforeseen circumstances like severe weather conditions, delivery durations may regrettably exceed our standard projections. We appreciate your understanding and patience during these exceptional times.
  • Procedures for Unreceived Deliveries: If a delivery attempt is unsuccessful because no recipient was available, the shipping carrier will generally leave a notification containing clear directives. These instructions will guide you on how to arrange a convenient re-delivery or how to collect your package from a designated local facility. Please adhere to these instructions promptly to prevent your package from being sent back to our premises.
  • Reporting In-Transit Damage: In the infrequent and unfortunate event that your order arrives damaged, it is crucial that you retain all original packing materials, including the carton and any protective inserts. Please contact our dedicated customer assistance team immediately with photographic proof of the damage to both the product and its packaging. This information is vital for us to lodge a claim with the carrier and to resolve your issue quickly and effectively.

Payment Details

At Shoopiez, we endeavor to offer a diverse array of secure, user-friendly, and dependable payment options to guarantee a seamless and stress-free checkout experience. Your financial safety and confidentiality are our utmost priority.

Permitted Payment Options

We facilitate transactions using the subsequent widely acknowledged and secure payment methods, structured to provide adaptability and simplicity for your acquisition:

  • Primary Credit and Debit Cards

    We safely process all principal credit and debit cards, including: Visa, MasterCard, American Express, and Discover. Every card transaction is managed through highly encrypted and safeguarded payment portals, guaranteeing that your confidential financial data remains protected at all times.

  • Digital Wallet Solutions

    For a quicker, more streamlined, and exceedingly convenient checkout process, we fully endorse popular digital wallet services such as Apple Pay, Google Pay, and Shop Pay. These advanced options enable you to finalize your purchase with minimal taps or clicks, utilizing payment credentials securely stored within your digital wallet, thereby removing the necessity for manual card entry.

  • Reliable Online Payment Processors

    We also readily accept payments via PayPal, an internationally acclaimed and highly reputable online payment provider. You possess the liberty to pay using your existing PayPal balance, or you can securely link your bank account or credit card via your PayPal account to finalize your transaction, all while leveraging PayPal's stringent security protocols.

  • Alternative Payment Mechanisms

    At present, due to considerations of security and operational efficiency, we do not provide Cash on Delivery (COD), personal checks, or money orders as valid payment methods. All purchases must be concluded digitally at the point of sale to ensure immediate order processing and shipment.

Payment Security and Transaction Handling

  • Sophisticated Data Encryption

    Every payment transaction executed on Shoopiez is robustly safeguarded by industry-leading SSL (Secure Socket Layer) encryption protocols. This state-of-the-art technology scrambles all your personal and financial details, including credit card numbers, guaranteeing their absolute privacy and security during online transmission, thereby shielding them from unauthorized interception.

  • Adherence to PCI DSS Standards

    Our complete payment processing framework and associated systems are scrupulously engineered and sustained to be in full conformance with the Payment Card Industry Data Security Standard (PCI DSS). This represents an extensive collection of security benchmarks instituted by prominent credit card entities, ensuring that all businesses involved in accepting, processing, storing, or transmitting credit card information uphold a consistently secure environment to protect cardholder data.

  • Payment Authorization and Billing

    When you place an order, your selected payment method will undergo an authorization procedure for the total sum of your acquisition. This constitutes a temporary reservation of funds to confirm their availability. Your card will only be officially debited once your order has been entirely processed and made ready for dispatch from our premises. Should an order be cancelled prior to shipment, any previously authorized funds will be released swiftly, typically appearing back in your account within 3-5 business days, contingent on your financial institution's regulations.

Invoicing Details and Sales Taxation

  • Correct Billing Address

    To facilitate an uninterrupted transaction and avert any potential processing hold-ups or cancellations, please verify that the billing address you submit during checkout precisely corresponds to the address linked with your chosen payment instrument (e.g., the address registered with your credit card provider).

  • Relevant Sales Tax

    Pursuant to prevailing state and local tax statutes, applicable sales tax will be computed and appended to your order's total. This computation relies on the shipping address furnished. The exact sales tax amount will be distinctly presented and itemized at checkout before you complete your purchase, guaranteeing absolute clarity.

  • Currency of Transactions

    All prices exhibited on our online platform, and all processed transactions, are exclusively conducted in United States Dollars (USD).

Our commitment lies in making your purchasing journey as effortless, safe, and entirely free of concerns as possible. If you have any inquiries, need additional details concerning our delivery or payment guidelines, or require help with a particular order, please feel free to reach out to our devoted customer assistance team. We are available to help you and guarantee your total contentment.

Last Revision: 09/23/2025